Your Privacy Is Our Responsibility

01

Introduction & Scope

vs556 is a reliable online gaming platform operated for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy ("Policy") sets out how vs556 collects your information, the purposes for which it is used, and how it is kept secure.

This Policy applies to the website https://vs556.lat and all related services. By using our platform, you agree to the terms of this Policy. If you do not agree with any term, please refrain from using our services.

This Policy may be updated from time to time. For any changes, we will update this page and, where necessary, notify you at your registered email address.

02

What Information We Collect

vs556 collects only the information necessary for the smooth operation of the platform and to provide you with the best possible service. The information we may collect is as follows:

a) Information You Provide Directly

• Your full name and date of birth (for age verification — only persons aged 21 or older may register)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification purposes)
• Payment information (bKash, Nagad, Rocket, Upay — transaction records)
• Information provided in support tickets

b) Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Cookies and session data
• Logs of your activity on the platform (game history, login times, transaction types)
• Referral source (how you arrived at the site)

c) Information Received from Third Parties

For identity verification or fraud prevention purposes, we may obtain a limited amount of information from trusted third-party verification services. However, this information is never used for marketing or sales purposes.

03

Why We Use Your Information

vs556 uses collected information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Payment Processing: Smoothly handling deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: Resolving your issues through 24/7 live chat and email.
• Security & Fraud Prevention: Detecting and preventing unauthorised access, money laundering, and fraud.
• Responsible Gaming: Identifying patterns of excessive gaming and providing timely support.
• Platform Improvement: Reviewing user experience to improve the quality of our services.
• Legal Obligations: Maintaining records required to comply with applicable laws and regulations.
• Promotional Communications: Informing you about bonus offers and promotions, where you have given your consent.

We never sell your personal information to third parties. Where any information is shared, this is clearly stated in this Policy.

04

Sharing Information with Third Parties

vs556 shares your personal information with third parties only in the following limited circumstances:

Payment Processors

We share limited payment data with bKash, Nagad, Rocket, and Upay services in order to process deposit and withdrawal transactions. This information is used solely to complete the specific transaction.

Technology Service Providers

Operating our platform requires working with trusted technology partners. These partners operate under our direction and are equally committed to data protection.

Law Enforcement Agencies

vs556 may be required to provide information when demanded by a valid legal claim, court order, or government authority. In such cases, we provide only the minimum information required by law.

Business Transfers

If vs556 undergoes a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such a case, we will notify you in advance and inform you of the new policy.

05

Data Security Measures

vs556 maintains industry-standard security measures to protect your information:

Our servers and databases are secured using industry-standard encryption. Our security team regularly reviews systems and ensures preventive measures are in place against potential threats.

Please note that it is not possible to guarantee that data transmission over the internet is 100% secure. We take the highest security measures within our capacity, but you should remain aware of the inherent risks of online transmission.

You can also play a role in securing your account — use a strong password, do not share your password with anyone, and if you notice any suspicious activity, notify our support team immediately.

06

Cookies & Tracking Technologies

The vs556 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform does not function correctly.
• Functional Cookies: Used to remember your preferences such as language selection and other settings.
• Analytics Cookies: Used to understand how users interact with the platform. This data is used in aggregated and anonymised form.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some platform features.

07

Data Retention Period

vs556 retains your personal information only for as long as necessary or as required by law.

• Active Accounts: All information is retained for the duration the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period due to legal and financial obligations.
• Transaction Records: Financial transaction records may need to be retained for an extended period.
• Support Communications: Support records are kept for a period of time even after an issue has been resolved.

Once the defined retention period has ended, information is securely deleted or anonymised.

08

Your Rights & Controls

As a user of vs556, you have the following rights over your own information:

Right to Access

You may request to know what information we hold about you. We will provide a copy of your information within a reasonable timeframe.

Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request a correction. It is also possible to update certain information directly through your profile settings.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, it may be necessary for us to retain certain information due to legal obligations or legitimate interests.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Withdraw from Marketing Communications

You may stop receiving promotional emails or messages at any time. Each marketing message will include an unsubscribe link, or you may request this by emailing [email protected].

To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

09

Protection of Minors

vs556 is intended only for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration.

If we become aware that a minor is using or has attempted to use our services, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes their child has provided information on our platform, please contact us at [email protected].

10

Policy Changes & Updates

vs556 reserves the right to update this Privacy Policy as needed. In the event of any significant change, we will:

• Note the updated date on this page.
• Notify registered email addresses of the changes.
• Inform you of the updated policy when you access the platform.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. We recommend that you visit this page regularly.